I try to avoid conflict; so thinking about a recent disagreement or conflict that I have experienced was quite difficult. However, a conflict that I could think of was about four months ago. One of my sisters asked me (via text) to run an errand for her. Well, I powered my phone off versus turning the volume down, in an effort to get a good night's rest. Well, she became upset with me and we argued back and forth. Verbally, two strategies that I have learned that may help me manage or resolve conflict more productively is:
1. Keep the Communication Open.
2. Focus on the Problem and Not the Individual.
I could have also use responsiveness and reciprocal from the 3R's to better help me resolve this conflict.
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